CUSTOMER SERVICE

Personal care and individual support in everything we do

WEG's commitment to care and individual attention is at the heart of all that we do.  We recognize and value the immense responsibility we have in caring for your team, partners, sponsors and attendees, as we represent your organization.   This is why we embody service excellence in every area of our organization and treat everyone with the care, respect, and attention we would expect for ourselves. 

WEG provides customer service options in many different ways, allowing you to choose the channel(s) that make sense for your program. 

  • Integrated and strategic communications

  • Customer service inbox set up and management

  • Financial management and service

  • Live support via chat or phone

  • Interactive FAQ or Knowledge Base Library

  • Chat bot

  • Language translation in forms, communication, and support

  • Technical system support

  • Self-serve technology and profile dashboards

  • WEG's platform and 3rd party integrations provide a single source real-time experience 24/7

WEG's commitment to service excellence never wavers, even if your team or partnering agency is managing the customer service.